Thank you for shopping at LikeLilo! We want to ensure that you have a seamless and enjoyable shopping experience with us. Please take a moment to familiarize yourself with our shipping policy:

1. Shipping Locations

We currently offer shipping to customers within the United States. We are actively working to expand our shipping options, so please stay tuned for updates on international shipping in the future.

2. Processing Time

Orders are typically processed within 1-2 business days from the date of purchase. However, during peak seasons or promotional periods, it may take slightly longer. Rest assured, we strive to get your order ready as quickly as possible.

3. Shipping Methods

We primarily use standard shipping services to deliver your orders, and delivery times may vary based on your location. You will be provided with a tracking number to monitor the status of your shipment once your order is dispatched.

4. Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order, as well as your location. We offer competitive and fair shipping rates to ensure that you receive the best value for your money. You can view the shipping costs at checkout before finalizing your purchase.

5. Estimated Delivery Times

Please note that delivery times are approximate and can vary based on factors like your location and the chosen shipping method. As a general guideline:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days

Please be aware that unforeseen circumstances, such as weather events or carrier delays, may affect delivery times. LikeLilo is not responsible for such delays.

6. Order Tracking

Once your order is dispatched, you will receive an email with a tracking number and instructions on how to track your package. You can also track your order through your LikeLilo account if you have one.

7. Order Changes and Cancellations

If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but once the order has been processed or shipped, we may not be able to make changes.

8. Lost or Stolen Packages

LikeLilo is not responsible for any lost or stolen packages. If your package is marked as “delivered” but you have not received it, please contact the carrier directly to resolve the issue.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our Returns & Exchanges Policy.

If you have any questions or need further assistance, please don’t hesitate to contact our customer support team. We’re here to help you!

Thank you for choosing LikeLilo for your shopping needs. We appreciate your business and look forward to serving you.